Gaming should be a source of fun, not stress or problems. At 96bets, we help you enjoy gaming within your limits, with joy, and in complete safety.
Online gaming is growing rapidly in Bangladesh, with millions of people turning to platforms like 96bets for entertainment every day. But like any form of entertainment, gaming comes with healthy boundaries — and staying within them is essential.
At 96bets, responsible gaming is more than a policy — it is an ethical commitment to every one of our members. We believe a happy, healthy player is better for everyone in the long run. That is why we provide tools and features to help you play mindfully and make the right decisions when it matters.
Responsible gaming goes beyond tracking wins and losses. It means staying aware of how long you play, how much you spend, and whether gaming is affecting your family or social life. 96bets always wants your gaming experience to be enjoyable and safe.
Please Note: Gaming is a form of entertainment. Never think of it as a source of income or a solution to financial problems. Stay aware and stay within your limits.
Ask yourself the questions below. If you answer "yes" to more than one, please reach out to our support team.
Have you spent more money on gaming than your budget allows?
Are your family or friends concerned about your gaming?
Are you playing repeatedly in an attempt to recover money you have lost?
Do you feel restless or irritable when you cannot play?
Is gaming affecting your work, studies, or sleep?
96bets offers a range of effective tools to help you stay in control of your gaming experience.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Limits take effect immediately once set, and you can adjust them yourself — though increasing a limit requires a 24-hour waiting period.
Decide in advance how long you will play in a single session. Once the time is up, the platform will automatically alert you and give you the option to end the session.
If you feel you need a temporary break from gaming, you can activate Self-Exclusion for a period ranging from 1 week to 5 years. During this time, your account will also receive no promotional communications.
In addition to long-term self-exclusion, you can put your account on a temporary break for anywhere from 24 hours to 30 days. Logging in or placing bets will be completely blocked during this time.
View your gaming history, total spend, and a win/loss summary at any time. Understanding your own patterns is the first step toward responsible gaming.
After a set period of play, the platform will automatically remind you how long you have been gaming. This reality-check message helps keep you aware and in control.
Gaming problems develop gradually. If you or someone close to you shows the signs below, now is the time to seek help.
Repeatedly spending beyond your own set limits and making excuses to yourself about it.
Chasing losses by placing bigger bets to win back what you lost is a dangerous cycle.
Prioritising gaming over spending time with family, working, or studying.
Hiding or lying to family or friends about your gaming habits or how much you are spending.
Feeling angry, anxious, or depressed when unable to play, and seeing gaming as a way to cope with personal problems.
Taking out loans, dipping into savings, or diverting household funds to pay for gaming.
Following these simple rules will keep gaming enjoyable and free from harm.
Before you start playing, decide how much you can afford to spend. Once you hit that limit, stop — call it a day.
Decide in advance how long you will play each day. Set a timer or use the platform's session limits.
Losses are hard to accept, but chasing them with more bets only makes things worse. Stop when you are down and try again another day.
Drop the idea of making money from gaming. Treat it as entertainment — the same as buying a movie ticket or dining out.
Do not play when you are angry, feeling low, or under the influence of alcohol. Decisions made on impulse or emotion are always harmful.
Take a break whenever you feel you need one. If necessary, reach out to the 96bets support team or a specialist — there is no shame in asking for help.
Activate your protection tools in just a few steps from your account settings.
Account Settings → Responsible Gaming → Deposit Limit. Choose a daily/weekly/monthly limit.
Account Settings → Session Limit → Choose a duration. Automatic alerts when the limit is reached.
Account Settings → Cooling Off → Choose a duration. Your account will be temporarily suspended immediately.
Contact Support → Request Self-Exclusion → Set Duration → Takes Effect Immediately.
Tip: Decreasing a limit takes effect immediately. Increasing one requires a 24-hour waiting period — this protects you from making impulsive decisions.
Important: Do not attempt to open a new account while Self-Exclusion is active. This is a direct violation of our responsible gaming policy.
Gaming on 96bets is strictly prohibited for minors under 18. Age verification is mandatory at registration, and identity is confirmed through the KYC process.
If you have children or teenagers at home, take the following steps to prevent them from accessing online gaming platforms.
Lock Your Device: Set a password or PIN on your phone or computer and do not share it with children.
Log Out: Always log out after gaming. Do not save your password in the browser.
Parental Controls: Use parental control software on your device. Tools like Net Nanny, Qustodio, or similar options are effective.
Open Conversation: Talk to your children openly and in simple terms about the risks of online gaming. Awareness is the strongest protection.
You do not have to face a gaming problem alone. The 96bets support team and specialists are always here for you. Asking for help takes courage.
Chat with our responsible gaming specialists via 24/7 live chat. Completely confidential and non-judgemental.
Speak with a psychologist or counsellor who specialises in gaming addiction. We can provide referral support if needed.
If a family member has a gambling problem, please contact our support team. Family members can also reach out to us for help.
Email us for any responsible gaming requests or questions. We respond within 24 hours.
The questions our users ask most.
Gaming on 96bets should always be fun. Use our tools, set your limits, and reach out for help whenever you need it. Register today and start gaming on a safe platform.